Working with your Project Manager

We provide you with an expert Project Manager (PM) on every project. The PM is your main point of contact for the Project.

Please keep all communication regarding the project on the Support Ticket system. This protocol ensures that we have a “breadcrumb” trail and can backtrack all communication and review all phases of the project.

In order to guarantee quality service please follow our system and best practices.

You may also use our Live Chat when you need to communicate quickly with our staff. Please do not use the Live Chat system to delegate project instruction, instead, please reply directly to the Project’s Support Ticket.

If you need to request a Phone/Zoom meeting with your PM to clarify any project information you can do so, please click on the “Talk to an Expert” button and schedule a time slot so that we can go over your project.